The short answer: Use "disabled" or "person with a disability," not "handicapped." The term "handicapped" has fallen out of favor in the disability community and professional settings, while "disabled" and person-first language are generally the preferred, respectful choices. Why Language Matters When communicating about disability in business settings—whether you're writing job postings, talking with clients, or creating accessible spaces—the words you choose send a powerful

When people say “ADA certified” in the context of buildings, they’re really talking about a handful of credentials that prove you understand architectural barriers—parking, ramps, doors, restrooms, paths of travel, all of it. This post keeps it simple, focuses on built‑environment credentials, and explains why some sit higher on the food chain than others. Quick ranking: building accessibility credentials Here’s the big picture first. Table 1 – Architectural accessibility cre

Navigating the Gray Areas: When Barrier Removal is NOT "Readily Achievable" When you are served with an ADA lawsuit, the immediate reaction is often to start tearing up concrete and widening doors. But as a Certified Access Specialist (CASp) and expert witness, I frequently evaluate conditions where strict compliance simply isn't feasible. Federal law requires "readily achievable barrier removal"—modifications that are easily accomplishable without much difficulty or expense.